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LEADER |
00915Cam#a2200337#a#4500 |
001 |
ITULSID000380 |
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ITUL |
005 |
20070913104737 |
008 |
070913s1994||||sp gr| |||1|||spa d |
020 |
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|a 8480882816
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040 |
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|a ITU-LJA
|b spa
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|a spa
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044 |
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|a ag
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082 |
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|2 20
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092 |
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|c 659.195
|l L591
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100 |
1 |
# |
|a Leppard, John.
|
245 |
1 |
0 |
|a Como mejorar su servicio al cliente /
|c John Leppard, Liz Molyneux.
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260 |
# |
# |
|a Barcelona :
|b Gestión 2000,
|c 1994.
|
300 |
# |
# |
|a 166p. ;
|c 22 cm.
|
505 |
0 |
# |
|a Contiene figuras y tablas
|
650 |
# |
4 |
|a Marketing
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650 |
# |
4 |
|a Control de calidad
|
650 |
# |
4 |
|a Servicio al cliente
|
650 |
# |
4 |
|a Satisfacción del cliente
|
700 |
1 |
# |
|a Molyneux, Liz.
|
866 |
0 |
1 |
|a 1 Ej.
|
908 |
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# |
|a imp
|
929 |
# |
# |
|a COM
|c PRESTNU
|
930 |
# |
# |
|c Ej. 1
|d pre
|a 3928
|
952 |
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|f COM
|k PRESTNU
|w 070913
|p ITUL3928
|t Ej. 1
|a ITUL
|b ITUL
|o 659.195 L591
|y IMP
|
999 |
# |
# |
|a LS
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