|
|
|
|
LEADER |
00970Nam#a2200337#a#4500 |
001 |
ITULSID002445 |
003 |
ITUL |
005 |
20100901120209 |
008 |
100901s2004||||mx ado g|f |||1|||spa d |
020 |
# |
# |
|a 9702603889
|
040 |
# |
# |
|a ITU-LJA
|b spa
|
041 |
# |
# |
|a spa
|
082 |
# |
# |
|a 659.195
|
092 |
# |
# |
|c 659.195
|l L898a
|
100 |
1 |
# |
|a Lovelock, Christopher.
|
245 |
1 |
0 |
|a Administración de servicios :
|b estrategias de marketing, operaciones y recursos humanos /
|c Christopher Lovelock [et al.].
|
260 |
# |
# |
|a México :
|b Pearson Educación,
|c 2004.
|
300 |
# |
# |
|a xvii, 741 p. ;
|c 26 cm.
|
501 |
# |
# |
|a Casos.
|
650 |
# |
4 |
|a Negocio
|
650 |
# |
4 |
|a Posicionamiento
|
650 |
# |
4 |
|a Servicio
|
700 |
1 |
# |
|a Reynoso, Javier.
|
700 |
1 |
# |
|a D`Andrea, Guillermo.
|
700 |
1 |
# |
|a Huete, Luis.
|
866 |
0 |
1 |
|a 1 Ej.
|
908 |
# |
# |
|a imp
|
929 |
# |
# |
|a COM
|c FAS
|
930 |
# |
# |
|a 4821
|c Ej. 1
|d pre
|
952 |
# |
# |
|f COM
|k FAS
|w 100901
|p ITUL4821
|t Ej. 1
|a ITUL
|b ITUL
|o 659.195 L898A
|y IMP
|
999 |
A |
|
|a rita y Manuel
|