|
|
|
|
| LEADER |
00792Cam#a2200289#a#4500 |
| 001 |
OPESID010521 |
| 003 |
OPE |
| 005 |
20100217172806 |
| 008 |
100217s mx ad | |||||||spa d |
| 020 |
# |
# |
|a 970103080X
|
| 040 |
# |
# |
|a OPE
|b spa
|c OPE
|
| 092 |
# |
# |
|c 658.562
|l CAN
|
| 100 |
1 |
# |
|a Cantú Delgado, Humberto.
|
| 245 |
# |
# |
|a Desarrollo de una cultura de calidad /
|c Humberto Cantú Delgado.
|
| 250 |
# |
# |
|a 2a. ed.
|
| 260 |
# |
# |
|a México, D.F. :
|b McGraw-Hill,
|c c2001.
|
| 300 |
# |
# |
|a xiii, 382 p. :
|b il., gráf. ;
|c 24 cm.
|
| 650 |
# |
4 |
|a Calidad
|
| 650 |
# |
4 |
|a Cliente
|
| 650 |
# |
4 |
|a Trabajo en equipo
|
| 653 |
# |
# |
|a Servicio al cliente
|
| 866 |
0 |
1 |
|a 1 ej.
|
| 908 |
# |
# |
|a IMP
|
| 929 |
# |
# |
|a DON
|
| 930 |
# |
# |
|a 33797
|d pre
|
| 952 |
# |
# |
|f DON
|w 100217
|p OPE33797
|a OPE
|b OPE
|o 658.562 CAN
|y IMP
|
| 999 |
# |
# |
|a CLAUDIO
|
