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LEADER |
00745nam#a2200265#a#4500 |
001 |
OAGSID010506 |
003 |
OAG |
008 |
||||||| |||| |||| ||spa d |
020 |
# |
# |
|a 8487189962
|
040 |
# |
# |
|a OAG
|b spa
|c OAG
|
092 |
# |
# |
|c 658 COT
|
100 |
1 |
# |
|a Cottle, David W.
|
245 |
1 |
0 |
|a El servicio centrado en el cliente :
|b cómo lograr que regresen y sigan utilizando sus servicios.
|
260 |
# |
# |
|a Madrid :
|b Díaz de Santos,
|c c1991
|
650 |
0 |
4 |
|a Calidad
|
650 |
0 |
4 |
|a Motivación
|
650 |
0 |
4 |
|a Servicios
|
650 |
0 |
4 |
|a Evaluación
|
653 |
# |
# |
|a Administración rural
|
653 |
# |
# |
|a Problemas
|
929 |
# |
# |
|a DON
|9 5-8-03
|
930 |
# |
# |
|a 17282
|b ej.1
|d PRP
|
936 |
# |
# |
|a 8-03
|
952 |
# |
# |
|f DON
|w ||||||
|p OAG17282
|t ej.1
|a OAG
|b OAG
|o 658 COT
|y IMP
|
999 |
# |
# |
|a Adriana
|