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| LEADER |
00800Cam#a2200277#a#4500 |
| 001 |
OSC041313 |
| 003 |
OSC |
| 005 |
20140619120100 |
| 008 |
140619s1993 mx | || |||||||spa d |
| 020 |
# |
# |
|a 8479780797
|
| 040 |
# |
# |
|a OSC
|b spa
|c OSC
|
| 080 |
# |
# |
|a 658.8
|
| 092 |
# |
# |
|c 658.8
|l H584
|
| 100 |
1 |
# |
|a Heskett, James L.
|
| 245 |
1 |
# |
|a Cambios creativos en servicios /
|c James L. Heskett, W. Earl Sasser, Jr., Christopher W. L. Hart.
|
| 260 |
# |
# |
|a México :
|b Díaz de Santos,
|c 1993.
|
| 300 |
# |
# |
|a 367 p.
|
| 650 |
# |
4 |
|a ADMINISTRACIÓN DE EMPRESAS - SERVICIOS
|
| 650 |
# |
# |
|a ESTRATEGIAS EMPRESARIAL
|
| 650 |
# |
# |
|a EMPRESAS - SERVICIOS - CREATIVIDAD
|
| 650 |
# |
# |
|a CONSUMIDORES - SATISFACCIÓN
|
| 650 |
# |
# |
|a MARKETING
|
| 650 |
# |
# |
|a CALIDAD TOTAL
|
| 907 |
# |
# |
|a TEXTO
|
| 930 |
# |
# |
|c ej. 1
|d sal
|a 37945
|
| 999 |
# |
# |
|a mnh
|
